If there is something that is not covered, get in touch with us.

Anyone can hire out a minibus. The only prerequisite is that the driver has the appropriate licence to drive the vehicle hired.

Buses may vary. Please refer to Our Fleet page.

Drivers aged 25 years and over with the appropriate licence to drive.

Please refer to Our Fleet page.

Yes. Any additional drivers must also supply a copy of their appropriate licence.

Yes. Cole’s Coaches have experienced tour drivers available.

Yes. Prior to the hire date, the Self-Drive Agreement form will need to be signed and returned to Cole’s Coaches. Who is responsible for the bus? The hirer is ultimately responsible for the bus.

Yes. Each mini bus has a day hire rate which does not alter.

  • The type of vehicle or seating capacity required;
  • The destination and if there are any extra touring or transfers to be undertaken;
  • Dates and/or number of days required;
  • Is a trailer or E-tag required;
  • Do you require a Cole’s Coaches driver or prefer to self-drive.
  • Times will need to be provided if using a Cole’s Coaches driver.

A kilometre rate is charged along with a daily hire fee. The fuel cost is also included in the quotation. Extras will be offered and added to the booking upon request.

If after the trip any additional kilometres or days are accrued, this will be added to the quoted price and be charged out at the normal vehicle rates.

A deposit may be required to secure a booking. A credit card security bond may also be needed.

An invoice will be sent to you either prior to your travel date or after you return.

If the booking is cancelled less than 7 days prior to the date hire, a cancellation fee may apply.

Vehicles are at Cole’s Coaches depots. Please speak to our friendly reception staff for instructions. Free parking is available for the driver on site.

Depending on the time the vehicle is to be returned there may not be a staff member present. Please speak to our friendly reception staff for instructions.

Yes. Fuel is included in your cost. The hirer or driver is provided with a fuel card to charge any fuel needed to Cole’s Coaches.

The driver must not consume alcohol or drugs when in control of the vehicle and must be fit to drive. BYO laws on buses have changed. Please call our office for clarification.

The mini buses have limited luggage space. If you have luggage we suggest you hire out a trailer with Cole’s Coaches.

Vehicles can be fitted with an e-TAG device. Prior to travel, please advise if you will be using CityLink. The charges will be added to your booking.

The hirer is responsible for any fines incurred. Fines will be passed onto the hirer of the vehicle.

All mini buses are covered by third party insurance and have a $4000 excess in the event the vehicle is damaged. Speak to our staff about a cost to reduce the excess. If the hirer or driver has been negligent, under the influence of alcohol or drugs, or broken the law in any way, then all insurance cover is void. In this case the hirer/driver will be fully responsible for any associated costs.

All Cole’s Coaches vehicles are fully maintained and accredited. However, occasionally vehicle breakdowns do occur. It is the hirer/driver’s responsibility to ensure that the vehicle is not at risk to any further damage and that Cole’s Coaches is contacted immediately. Each vehicle has a contact list for emergency breakdowns.

The cleaning of the vehicle is not required, however the vehicle must be returned in a reasonable condition. If the vehicle is not returned in a reasonable condition, a cleaning fee will be charged to the hirer.

If travelling more than 100 kms from the vehicle collection point, the driver will need to use their Work Diary. Also if the driver has driven more than 100 kms in the past 28 days, they will need to carry their work diary.