As a provider of bus services for schools and other groups or organisations involving children, Cole’s Coaches has an ethical and legal responsibility to develop and implement strategies that embed an organisational culture of child safety.

All children who travel on one of our bus services has the right to feel safe and be safe. The wellbeing of these children will always be our first priority. We have zero tolerance to any form of child abuse.

e demonstrate this commitment to the protection of all children through the development and implementation of our comprehensive Child Protection Program. This was developed to continually ensure the safety of children on board and to maintain an organisational culture that prioritises child safety and wellbeing.

Children have the right to feel safe and be protected from sexual, physical and emotional abuse and Victorian law requires organisations that work with children to meet the Child Safe Standards developed by the Commission for Children & Young People (CCYP)


  • Organisations establish a culturally safe environment in which the diverse and unique identities and experiences of Aboriginal children and young people are respected and valued.
  • Child safety and wellbeing is embedded in organisational leadership, governance and culture.
  • Children and young people are empowered about their rights, participate in decisions affecting them and are taken seriously.
  • Families and communities are informed, and involved in promoting child safety and wellbeing.
  • Families and communities are informed, and involved in promoting child safety and wellbeing.
  • People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice.
  • Processes for complaints and concerns are child focused.
  • Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training.
  • Physical and online environments promote safety and wellbeing while minimising the opportunity for children and young people to be harmed.
  • Implementation of the Child Safe Standards is regularly reviewed and improved.
  • Policies and procedures document how the organisation is safe for children and young people.

Application of each standard must reflect three key principles

  1. Promoting the cultural safety of Aboriginal children;
  2. Promoting the cultural safety of children from culturally and/or linguistically diverse backgrounds;
  3. Promoting the safety of children with a disability.