Our offices and depots are located in a number of areas across western Victoria from Geelong to Port Fairy and from Warrnambool to Mortlake in the north.
With over 35 school bus services operating across the region plus charter coaches and minibuses available for hire, we pride ourselves on long-term relationships with state government departments, schools and local organisations.
We are a boutique private bus operator, servicing and valuing our loyal clients, ensuring the safety and comfort of our passengers and unwavering care of our staff.
The Cole’s Safety Promise comes first. The safety and wellbeing of our passengers, our drivers, carers and other road users is paramount.
It is not just a promise but put into action with the following protocols.
We also encourage our passengers to help us all stay safe by:
At Cole’s, our drivers are not just drivers. They are custodians of our passengers. We focus on providing a career, not just a job. We invest in their professional development across customer service and communication, inclusivity, advanced road-safety knowledge and career development.
Our commitment to excellent customer service is what we are known for. All our drivers are polite, flexible and friendly when out on the road. Their number one priority is to ensure the passenger arrives safely and happily to their required destination.
Our drivers are also given regular internal and external driver training. Regular sharing of information between drivers and operations team about road conditions, best places for traveller stops, and more, to ensure that every trip is a safe and comfortable one.
When purchasing new vehicles, we strongly consider new technology that incorporates lower emission engines and sustainable engineering. Our buses are purchased for their safety, handling and for improved efficiencies.
At Cole’s Coaches, we recycle waste oil, batteries, tyres and other vehicle parts. We also have large rainwater tanks for water conservation with the frequent washing of our vehicles ensuring they are pristine for their next journey.
We use environmentally friendly products that are all compliant with local sewer and stormwater regulations.
We continually invest in in our driver training to ensure they are all well equipped with advanced driving techniques resulting in improved fuel efficiencies. Optimised driving easily saves 10% on fuel, and tons of carbon emissions too.