Providing excellent customer service that makes you want to travel with us again and again.
Cole’s drivers undergo regular internal and external driver training to ensure you have a safe and comfortable trip. Information is shared regularly between drivers and office staff that may include road conditions or best places for traveller stops. Drivers also have regular communication with maintenance staff to ensure they are operating the buses and coaches correctly. This then makes for a better trip for you our travellers.
Customer service is paramount to Cole’s Coaches and we feel it is what sets us apart. Much of the feedback supports our great customer service with many positive comments being communicated to our office staff.
Our drivers are polite and flexible when out on the road. It is your day out or tour, so we want to make sure it is about you.
Meet the team that makes your
Steve brings impressive and extensive coach driving experience having driven coaches for over 35 years. Steve's has experience driving coaches around all parts of Australia, on camping charters and on 4WD tours. When he hasn’t been driving coaches, Steve has also worked on a cattle station in the Northern Territory. His hobbies include camping, travelling Australia and spending time with his family Steve will be driving on our charter jobs and extended tours.
James is our newest member to join the Cole’s Coaches team. James is our loveable Welsh driver. He has worked extensively in the UK and throughout Europe driving coaches for touring rock bands. James and his Australian wife and children now call Warrnambool home. You can find James out and about on one of our school runs, charter jobs and extended tours. In his downtime James likes to spend time with his family, cooking, watching live music and comedy shows.
Alan has worked for Cole’s Coaches for the last 8 years. Alan is one of our regular school bus drivers. You will also find him out about on school/group day trips plus Alan helps out on our extended tours such as the Rock to Reef as our tour cook/driver. In his own time Alan likes to spend time with his family and travelling. Alan travels to all parts of the globe including recent trips to India, Peru and the Easter Islands. Alan is also a keen fisherman and is very knowledgeable about where the best fishing spots are.
Brendan has worked for Cole’s Coaches for the last 8 years. Brendan is one of our regular school bus drivers and you will also find Brendan out and about on school/group day trips and as a tour driver on our extended School tours interstate to the Northern Territory, Queensland and Canberra. Brendan is easy going with a pleasant personality and is professional in his service delivery. In his downtime you can probably see Brendan catching a wave when he’s not spending time with his family.
David works at our Geelong office as Operations Manager and has worked for the company for 5 years. When David is not in the office you will find him out on a school run and or charter. He is also a coach captain on our School extended tours – Canberra and the Rock to Reef. In his downtime David plays golf and tries to barrack for the Collingwood Magpies.
Pat is relatively new to Cole's Coaches, however, he has had plenty of heavy transporting driving experience. Pat helps out on school runs, charter trips and has been a relief driver on a couple of interstate tours. In his spare time, Pat likes to keep fit, surfs and follows the Warrnambool Football Club (and St Kilda when they win).